The Platform

One platform. Every department.

DealerCloud covers the full operation of an equipment dealership — built as a single integrated system on Oracle NetSuite, not assembled from point solutions.

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Service Management

Run a profitable service department

DealerCloud's service module connects every step — from customer call to closed invoice — without leaving the system. Dispatchers see technician availability and open jobs in real time. Technicians capture time and parts on their phone. Service managers get profitability by job, by tech, and by customer — automatically.

  • Work order creation, dispatch, and scheduling
  • Technician time and parts capture (mobile-ready)
  • Warranty claim management and OEM submission
  • Preventive maintenance scheduling and tracking
  • Service profitability reporting by job and technician
  • Customer equipment history and service records
  • Loaner and sublet management
Service Dispatch Board
WO-4821 — Hydraulic leak, CAT 320
Tech: M. Alvarez · 2.5 hrs logged
In Progress
WO-4819 — 500-hr PM service, Deere 644
Awaiting filter kit · ETA today
Waiting Parts
WO-4823 — Warranty: boom cylinder
Assigned to J. Chen · starts 1:00 PM
Dispatched
WO-4815 — Annual inspection, Bobcat S650
Invoice posted · $1,840
Completed
Parts & Inventory

Stop losing deals to stockouts and dead stock

Inventory management across multiple locations with real-time visibility into what you have, where it is, and what it's costing you. Automated reorder points prevent stockouts. OEM price file integration keeps your pricing current. Cycle counting keeps your records accurate without a physical shutdown.

  • Multi-location inventory tracking and transfers
  • OEM supplier catalog integration and price files
  • Automated reorder points and purchase order generation
  • Bin and shelf location management
  • Cycle counting and physical inventory
  • Core tracking and return management
  • Lost sales tracking for demand analysis
Parts Stock Status
1R-0750 — Fuel filter
Qty 42 · Bin A-14 · Main warehouse
In Stock
AT367840 — Hydraulic pump seal kit
Qty 3 · Reorder point: 5
Low Stock
6672467 — Drive belt
Qty 0 · PO-2214 auto-generated
Reorder
RE504836 — Oil filter (case of 12)
Qty 24 inbound · Arrives Jul 18
On Order
Rental Operations

Maximize every hour your fleet is earning

Managing a rental fleet manually means missed revenue and constant reconciliation headaches. DealerCloud automates the entire rental lifecycle — reservations, delivery, billing, returns, and maintenance scheduling — while giving you real-time utilization data to make better fleet investment decisions.

  • Online and counter reservation management
  • Fleet availability calendar and conflict detection
  • Utilization reporting by asset and category
  • Automatic billing — daily, weekly, or monthly
  • Damage assessment and deposit management
  • Rental-to-own conversion tracking
  • Preventive maintenance integration with service module
Fleet Availability
Unit R-112 — CAT 259D3 skid steer
ABC Excavating · Monthly billing
On Rent
Unit R-208 — Genie S-65 boom lift
Hartley Builders · Jul 20–31
Reserved
Unit R-155 — Deere 310SL backhoe
Return inspection due 4:00 PM
Due Back
Unit R-301 — Kubota SVL75 track loader
Yard 2 · Ready to rent
Available
CRM & Sales

Your sales pipeline and service history in one place

Equipment sales cycles are long. Relationships matter. DealerCloud's CRM is built specifically for equipment dealers — tracking leads, equipment demos, trade-ins, and proposals — with the full customer service and rental history right alongside. No more switching between your CRM and your DMS to prep for a customer call.

  • Lead tracking and opportunity management
  • Quote generation with equipment configuration
  • Trade-in appraisal and valuation tools
  • Integrated customer service and rental history
  • Activity tracking and follow-up management
  • Sales pipeline reporting by rep and stage
  • Integration with new equipment inventory
Sales Pipeline
ABC Excavating — 320 excavator + warranty
Closed won · $214,000
Won
Hartley Builders — (2) 644K wheel loaders
Demo scheduled Jul 22
Demo
Mercer Farms — Compact tractor + trade-in
Proposal sent · $86,500
Proposal
Ridgeline Paving — Cold planer inquiry
Web lead · Assigned to T. Ross
New Lead
Finance & Accounting

Close your books without leaving the DMS

Most dealer management systems require a separate accounting package and a painful month-end reconciliation process. DealerCloud is built on Oracle NetSuite's full financial management platform — so your service invoices, parts sales, rental billing, and new equipment deals post to the general ledger automatically. Real accounting, not a summary feed.

  • Full general ledger with multi-entity support
  • Accounts receivable with aging and collections
  • Accounts payable and vendor management
  • Equipment floor plan financing tracking
  • Revenue recognition and deferred billing
  • Financial reporting and dashboards
  • Bank reconciliation and cash management
  • Multi-location and multi-currency support
Financial Activity
INV-10482 — Service invoice, $4,320
Posted to GL automatically
Posted
JE-2291 — Floor plan interest accrual
Awaiting controller sign-off
Pending Approval
Operating account — June bank rec
214 of 214 transactions matched
Reconciled
AR aging — 12 accounts over 60 days
Collections queue updated
Follow Up
Platform & Integrations

A foundation designed to grow with you

DealerCloud is a SuiteApp built on Oracle NetSuite's SuiteCloud platform — which means you get access to 350+ certified third-party integrations, REST and SOAP APIs, and Inscio's expert NetSuite implementation team. As your business grows and your requirements change, the platform grows with you without requiring a new system.

  • Oracle NetSuite SuiteCloud platform
  • 350+ certified SuiteApp integrations
  • REST and SOAP API for custom integrations
  • OEM supplier EDI and data feeds
  • e-Commerce and online parts catalog integration
  • Telematics and IoT equipment data
  • Single sign-on (SSO) and role-based access
  • Inscio implementation and support team
Integration Status
OEM price file — John Deere EDI
Nightly sync · Last run 2:00 AM
Connected
e-Commerce parts catalog
4,200 SKUs publishing
Syncing
Telematics — CAT VisionLink
Equipment hours updating hourly
Connected
SSO — Microsoft Entra ID
Role-based access enforced
Configured

See it working in one demo

We'll walk through the modules most relevant to your dealership and answer your real questions — not a scripted pitch.

Request a Demo